Data Collection, Usage & Protection Standards

Privacy Policy – HtK Network

HtK Network is committed to protecting user data and maintaining transparency in data processing practices. This Privacy Policy explains what information we collect, how it is used, stored, and safeguarded, including use of third-party tools and payment processors. By using our services, you consent to the data practices described herein. For privacy-related concerns, contact contact@htknetwork.in

This Privacy Policy explains how HtK Network collects, uses, stores, processes, and protects personal and business information when you access our website or engage our services.

By using our website or services, you consent to the practices described below.

1. Scope of Policy

This Privacy Policy applies to:

• Website visitors
• Clients
• Prospective clients
• Subscription users
• Hosting users
• International clients (including India and the United States)

It covers data collected through:

• Website forms
• Email communication
• Phone inquiries
• Service agreements
• Payment processing
• Hosting and subscription platforms

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

• Full name
• Email address
• Phone number
• Business name
• Billing address
• GST details (if applicable)
• Payment transaction details

B. Technical Information

• IP address
• Browser type
• Device information
• Access timestamps
• Cookies and tracking data

C. Business Data

• Project-related content
• Website credentials
• API keys
• Marketing data
• Automation configurations
• Databases hosted on our servers

3. How We Use Your Information

We use collected data for:

• Providing contracted services
• Processing payments
• Project communication
• Account management
• Subscription billing
• Hosting management
• Technical support
• Legal compliance
• Internal analytics and performance improvement

We do not sell personal data to third parties.

4. Legal Basis for Processing

Where applicable, data processing is based on:

• Contractual necessity
• Legitimate business interest
• Legal compliance obligations
• User consent (where required)

5. Cookies & Tracking Technologies

Our website may use:

• Cookies
• Analytics tools
• Tracking pixels
• Performance monitoring tools

These are used to:

• Improve user experience
• Analyze traffic
• Optimize marketing performance

Users may disable cookies via browser settings, though this may affect functionality.

6. Data Storage & Security

• Data may be stored on secure servers managed by HtK Network or trusted third-party providers.
• We implement reasonable technical and organizational safeguards.
• Access to sensitive information is restricted to authorized personnel.
• Payment information is processed via secure third-party gateways.

However, no online transmission method is 100% secure. Absolute security cannot be guaranteed.

7. Hosting & Client Data

For clients using hosting services:

• Business data, databases, and content may be stored on our servers.
• Clients are responsible for maintaining independent backups unless backup service is included in writing.
• HtK Network is not liable for losses caused by:
  • Client negligence
  • Credential compromise
  • Third-party breaches

8. Third-Party Services

We may share necessary data with:

• Payment processors
• Cloud hosting providers
• Analytics providers
• Marketing platforms
• Communication tools

These providers operate under their own privacy policies.

HtK Network is not responsible for privacy practices of third-party platforms.

9. International Data Transfers

As we serve clients in India and the United States:

• Data may be processed across jurisdictions.
• By engaging our services, clients consent to cross-border data processing where necessary.

10. Data Retention

We retain data:

• As long as necessary to provide services
• For legal, accounting, and compliance purposes
• Until account termination and reasonable archival period thereafter

Expired subscription data may be deleted without notice.

11. User Rights

Subject to applicable laws, users may request:

• Access to their personal data
• Correction of inaccurate data
• Deletion of data (where legally permissible)
• Withdrawal of consent (where applicable)

Requests must be submitted in writing.

12. Data Breach Notification

In the event of a confirmed data breach affecting personal information:

• We will take reasonable corrective actions.
• Notifications will be provided where legally required.

13. Children’s Privacy

Our services are not intended for individuals under 18 years of age.

We do not knowingly collect data from minors.

14. Limitation of Liability

To the maximum extent permitted by law:

• HtK Network shall not be liable for indirect or consequential damages arising from data breaches beyond reasonable control.
• Liability is limited to the amount paid for services in dispute.

15. Governing Law

This Privacy Policy shall be governed by the laws of India.

Any disputes shall fall under the exclusive jurisdiction of courts located in Pune, Maharashtra.

16. Updates to This Policy

HtK Network reserves the right to update this Privacy Policy.

Continued use of our services after changes constitutes acceptance of the revised policy.

17. Contact Information

For privacy-related inquiries:

HtK Network
Email: business@htknetwork.in | contact@htknetwork.in
Phone: +91 7498584149