Service Agreement & Usage Terms

Terms & Conditions

These Terms & Conditions govern the use of our website and services. By engaging with our agency, you agree to the defined scope of work, payment terms, intellectual property conditions, revision limits, liability limitations, and dispute resolution procedures. This agreement establishes a legally binding relationship between the client and our agency.

hese Terms & Conditions govern the access, engagement, and use of services provided by HtK Network. By accessing our website or engaging our services, you agree to be legally bound by the terms set forth below.

1. Definitions

For clarity:

• “Company” refers to HtK Network.
• “Client” refers to any individual, business, or entity engaging our services.
• “Services” include website development, software development, automation systems, marketing, SEO, hosting, subscription platforms, consulting, and related digital services.
• “Agreement” refers to these Terms & Conditions along with any written proposal or invoice.

2. Acceptance of Terms

• Engaging our services constitutes acceptance of these Terms.
• Electronic approvals, email confirmations, or payment of invoice shall be considered binding acceptance.
• Verbal agreements are not enforceable unless confirmed in writing.

3. Scope of Services

• Services will be delivered as defined in the official proposal or invoice.
• Any additional features, revisions, or changes outside scope will incur additional charges.
• HtK Network reserves the right to refuse work that violates laws or ethical standards.

Scope creep without payment is not permitted.

4. Payment Terms

• A 60% advance payment is mandatory before project initiation.
• The advance is strictly non-refundable.
• Remaining payments must be cleared before final delivery or deployment.
• Delayed payments may result in suspension of services.
• All taxes, including GST (if applicable), are payable by the client.
• International clients are responsible for cross-border transaction fees.

Ownership does not transfer until full payment is received.

5. Project Timelines

• Timelines depend on client responsiveness and approval speed.
• Delays caused by the client extend delivery timelines.
• HtK Network is not responsible for missed deadlines due to:
  • Late content submission
  • Delayed approvals
  • Third-party integration delays

Timelines are estimates, not guarantees.

6. Client Responsibilities

The client agrees to:

• Provide accurate project information
• Supply required materials on time
• Maintain confidentiality of credentials
• Comply with local laws and platform policies
• Review deliverables promptly

Failure to cooperate may result in project suspension without refund.

7. Revisions Policy

• Revisions are limited to those defined in the proposal.
• Unlimited revisions are not included unless explicitly stated.
• Structural or scope-level changes are treated as new work.
• Post-delivery modification requests may incur additional charges.

8. Intellectual Property

• All intellectual property remains with HtK Network until full payment.
• Upon full payment, ownership of agreed deliverables transfers to the client.
• Proprietary frameworks, reusable modules, and internal tools remain the property of HtK Network.
• Unauthorized duplication or resale is prohibited.

Detailed terms are governed by our Intellectual Property Policy.

9. Hosting & Infrastructure

If hosting is provided:

• Server infrastructure remains property of HtK Network.
• Uptime is not guaranteed.
• Maintenance windows may cause temporary downtime.
• Data backups are client responsibility unless managed backup service is included.

Migration assistance may incur additional charges.

10. Subscription & SaaS Services

For recurring services:

• Subscriptions auto-renew unless cancelled prior to billing date.
• Fees are non-refundable once billing cycle begins.
• Access may be suspended for non-payment.
• Data access after termination is subject to request and fees.

11. Third-Party Services

Services may involve:

• Google
• Meta
• WhatsApp
• Telegram
• Payment gateways
• Hosting providers

HtK Network is not liable for:

• Platform suspensions
• API changes
• Policy updates
• Service interruptions beyond our control

12. Confidentiality

Both parties agree to:

• Protect confidential information.
• Not disclose proprietary business or technical details.
• Use shared information solely for project execution.

This obligation survives termination.

13. Limitation of Liability

To the maximum extent permitted by law:

• HtK Network shall not be liable for indirect or consequential damages.
• Liability is limited to the fees paid for the specific service in dispute.
• We are not responsible for:
  • Revenue loss
  • Data loss caused by third parties
  • Business interruption
  • Platform bans

14. Indemnification

The client agrees to indemnify and hold harmless HtK Network from:

• Claims arising from client-provided content
• Legal violations committed through delivered systems
• Misuse of developed software
• Regulatory penalties caused by client activities

15. Termination

HtK Network may terminate services if:

• The client breaches payment terms
• The client engages in unlawful activities
• The client behaves abusively or unethically
• There is material breach of agreement

No refund shall be issued in such cases.

16. Force Majeure

HtK Network shall not be liable for delays or failure caused by:

• Natural disasters
• Government restrictions
• Regulatory changes
• Cyber incidents
• Internet outages

17. Governing Law & Jurisdiction

• These Terms shall be governed by the laws of India.
• Exclusive jurisdiction shall lie with courts in Pune, Maharashtra.
• International clients agree to submit to this jurisdiction.

18. Modifications to Terms

• HtK Network reserves the right to update these Terms.
• Continued use of services constitutes acceptance of revised Terms.

19. Contact Information

For legal inquiries:

HtK Network
Email: business@htknetwork.in | contact@htknetwork.in
Phone: +91 7498584149